1. Introduction

Welcome to EduBees ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a booking or payment
• Contact our support team
• Participate in surveys or promotions

This may include: name, email address, phone number, payment information, and educational background.

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission)

3. How We Use Your Information

• Provide, operate, and maintain our services
• Process your transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Improve our platform and develop new features
• Monitor and analyze usage trends and preferences
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues

4. Information Sharing

We may share your information in the following situations:

• With Tutors: When you book a session, tutors receive necessary information to provide services
• Service Providers: We use third-party services for payment processing, analytics, and hosting
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or asset sale

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use Firebase Authentication and Firestore security rules to protect your data, and all payment information is processed through secure payment gateways.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@edubees.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

8. Children's Privacy

Our service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.